About Us
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Who We Are
NEOFIX specializes in localized after-sales solutions for global cross-border brands, combining speed, quality, and cost efficiency to support every stage from returns to refurbishment.
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Our competitive edge lies in our end-to-end service model, powered by standardized workflows, advanced diagnostics, and skilled engineering teams. From returns processing to “like-new” refurbishment and logistics, we deliver reliable, cost-effective, and scalable solutions that match your brand’s service standards.
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With local repair centers strategically located across North America, NEOFIX enables brands to reduce turnaround times, improve customer satisfaction, and optimize operational costs—all while contributing to a greener, more sustainable future.
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When customers see your brand backed by NEOFIX, they know they are in good hands.
Who We Work With
Global OEMs
ODMs
Warranty repair, returns handling, and deployment for leading consumer electronics and energy brands.
North American service support for manufacturers in Asia and beyond.
Distributors
In-warranty and out-of-warranty service, plus parts distribution for your product lines.
Service Providers & VARs
Staging, configuration, and depot repair for enterprise hardware and IT solutions.