Our Services
NEOFIX delivers a full-spectrum after-sales solution for cross-border brands—from returns processing to refurbishment logistics. Our six modular service offerings are designed to boost customer satisfaction and operational efficiency.
Returns Management
Fast, flexible processing of product returns with tracking and customizable workflows tailored to your brand.
Repair & Refurbishment
Skilled component-level repairs and structural fixes that meet “like-new” standards.
Logistics & Parts Fulfillment
Integrated logistics for repair and replacement, including last-mile delivery and component kitting.
​Product Inspection & Diagnostics
Comprehensive appearance and functionality testing, including failure analysis and repair feasibility evaluation.
Bulk Repair & Refurb Projects
Efficient handling of DOA units, recalls, and batch refurbishment based on inventory or seasonality needs.
On-Site Repair Services
Dispatch of certified technicians for field repairs—ideal for large equipment, enterprise hardware, and energy storage systems.
What Our Clients Say
